Ship Your Phone | Sour Apple Repair

Recent Google Reviews

Changed my phone battery in under an hour, well priced, and cheaper than Apple. I recommend!

Andre

07:25 26 May 21

Ask for Chase... He did an awesome job repairing my iPhone 8 screen!! He saved me a lot of money as well ...upon carefully examining my phone, he noticed that just the tempered glass (a separate layer on the top) was cracked so it was a 5 min job and less than $20 to boot! They also have a great selection of cases at all price points. It’s like getting a brand new phoneThey are now my go-to-all-things- tech repair place!! Thank you Chase..you rock!

Lisa Park

19:52 09 Feb 21

If you are having an issue with your apple product please do yourself a favor and bring it to Sour Apples! I had the pleasure of interacting with Mr. Zach, Mr. Chase, Ms. Kaylee, and last but certainly not least, Mr. Andy! They are the most polite, honest and professional group of individuals! The four aforementioned people are an asset to Sour Apples as they truly have gone above and beyond to assist me with my Mac Book Pro issues. From the moment I called for advice to the time that I brought my laptop to them, I was treated with the utmost amount of respect and patience. I was having an issue with upgrading my Mac OS and the odds were looking low that I would be able to retrieve my data due to an error with the update. However, Mr. Andy, resolved the issue quickly and professionally when no other methods were working. He was so kind as to help me as I caught them all at the end of the day near closing. I had called 2 times earlier during the day and each time I was respected and given all the time in the world to help answer any and all questions that I had. Truly, I am so appreciative of all the care, time, and service they provided to me. Simply, the BEST and UNBEATBLE!

Nellie B.

06:02 09 Feb 21

I have actually yet to be a customer of Sour Apple because they have the integrity to do what's best for the customer versus just collecting revenue. I started with a competitor down the road and had a very unprofessional experience with them so then brought my laptop to Sour Apple. The owner gave me all the information I needed to call Apple directly to see if they would handle the problem (competitor said my recall was voided so I would have to pay hundreds to get it fixed) I did what Sour Apple suggested and Apple had my computer shipped, repaired and returned within 7 days. Sour Apple will earn my business next time I have an issue with any of our family's technology.

Cherise Ratliff

04:02 04 Feb 21

Sour apple has been absolutely fantastic in the repair of my laptop. I specifically worked with Zach who was extremely attentive and helpful. I would say the thing that struck me was that sour apple does not want you to over spend. They worked with me to get an amazing deal. They helped look for used parts when I couldn't afford new ones and they even warned me about possible fees before submitting to the service fee. I will be using their services again and you should too.

Jessica Robertson

01:14 24 Jan 21

I told the man who helped me that Best Buy had said my IPhone had a software problem. He took my phone to he back and returned in less then three minutes—said my phone needed to be reset! Wow!This shop helped me. Few years ago. Took a bit longer but great results.

Elizabeth Tebeaux

22:01 29 Dec 20

Taylor and other staff got the job done. That is how I rate everything, bottom line. It can’t be easy working in a situation, where everyone that comes through the door feels that their problem isequivalent to an ER visit. (🤔should there be an ambulance entrance?). Along with this public crisis management skill required, is the complexity of the diagnostic process. Being in a diagnostic environment, means there is often a gap between customer explanations and the actual problem. But, besides fixing my phone at a decent price, they weren’t high pressure and sketchy like some sales people are. They listened to my explanation; really!Some sleaze business models use extortion tactics to get you to buy a new phone; even making up phone maladies; but these people were straight forward; which is rare, especially in a time when there is a damper on society from being crisis-battered. In a separate category, the structure of the work place, was clinically austere. Just the physical layout, emanated coldness, which I’ve seen in other business models; rather what you would expect Scrooge and Jacob Marley to design. There’s nothing inviting at all about the room. But, squeezing the room situation for mechanical efficiency, (and maybe employees, idk) must be the approach technology uses. But anyway, they got the job done ✅

Willie Simpson

00:58 20 Dec 20

I’ve been going to Sour Apple for years, and they provided excellent service again, when I had my iPhone X repaired recently. The repair was reasonably priced, done within an hour, and looks great. The service was exceptional, and they went above and beyond by giving me a free tempered glass screen and tool to access the SIM card tray of my phone. Additionally, they were on top of sanitation and social distancing protocols.

Amina Karedia

03:07 09 Dec 20

I went into Sour Apple Repair because my phone was having issues charging. All it ended up being was my charging port was dirty. The guy was able to clean it out in 5 minutes and had me on my way. The best part was he didn’t even charge me for his services.

Cody Smith

22:27 15 Sep 20

Highly recommended, my job requires a phone, almost in a major bind. Dropped my phone later my screen turn completely black. Took it to sour apple repair and they had it fixed within a hour!

Zach Strouth

23:48 18 Aug 20

Very prompt and professional service. Great folks phone worked great!

John Remington

00:30 15 Aug 20

Zach did a great job working with me to address a battery problem on an iPhone 6s. He worked hard to do right by the customer. Definitely the most customer-centric phone repair shop I have used. I will return to them for all of my phone repair needs.

Joshua Kissee

13:49 27 Jul 20

Sour Apple has Excellent, Fast, Affordable and Friendly service! They were very kind and did what others thought impossible. The screen was completely shattered, it would not even turn on and they fixed it and gave a new screen protector for an incredible price. They also helped my parents greatly who needed tech help free of charge. Would highly recommend them to everyone.

Michelle Lassiter

02:50 26 Jul 20

Anytime I have phone issues or need a repair, I always look to Sour Apple! I went in to repair a cracked screen yesterday, and my phone was ready to go in 45 minutes. They even put a complimentary protective screen on the phone for me. Quick, quality service! Definitely check them out.

Tabitha Hernandez

20:28 23 Jul 20

Before buying a new phone, try them. They rejuvenate your iphone with $50 (in my case rejuvenations means changing a dead battery)

amir asadi

18:57 16 Jul 20

Wonderful customer service! I walked in with a baffling iPhone malfunction. I was helped by a highly intelligent and patient young woman, whose name escapes me now. She was great! She systematically solved the problem with cool and calm. Warm bows to you!

Mary Meagher

20:04 09 Jun 20

I have used Sour Apple for a number of things, from battery replacement to screen replacement. Sour Apple provides quick service, quality work, and is the most affordable in BCS!

Lesa Colson

20:42 28 May 20

Great Customer Service! I just needed a new screen for my iphone. I am immuno-compromised which makes it very difficult to stay covid free during this time. I called Sour Apple ahead of time, filled out the online form, and requested that they obtain my iphone from my car instead me going inside the store. They were pleased to help! I was able to keep my distance from other shoppers. I wore my mask & gloves, they also wore gloves and maintained a safe distance when the phone was handed off from my car. Once the phone was repaired, I paid over the phone with my cc, and stayed in my car as they brought me my phone in the parking lot & the phone looks and works great! Thanks Sour Apple!

Cassandra Baxter

17:48 09 May 20

great service! Spilt a drink on my macbook, and Chris immediately helped and didnt charge anything! Recommended if you have any computer troubles!

John Applewhite

22:37 19 Mar 20

These guys are great. Really genuine and took care of me super fast. If you need any repair, these are the guys I would trust. They helped me fix a huge issue within my MacBook within 10 minutes. Great customer service! Thank you Sour Apple!!!

neil wiegand

22:37 16 Mar 20

Sour Apple fixed My Sons Computer and I was amazed at how quickly they did.Very awesome work .

Kimberly Crownover

22:30 12 Mar 20

Always fast and always easy! Zach is the most knowledgeable when it comes to Apple repairs. I’ve watched him grow his business since he was a student repairing phones from his apartment. Would not go anywhere else, and highly recommend him to anyone! Thanks Sour Apple!

sy childs

21:28 17 Feb 20

Best place I have found for electronics repairs in the area by far. Chris was very helpful and quickly fixed what other places said would require a new laptop. Highly recommend!

Joshua Sherman

18:01 11 Jan 20

Wow this unbelievable. My daughter's Phone A1 now. Smh im shocked. Great job Chrus wow

Dedric Grimes

23:17 03 Jan 20

Sour Apple has been my go to for a while and the customer service they provide keeps earning my business. They take care of you and only want to see you completely satisfied and happy with the work they do. Great repair shop. Highly recommend!!

Matthew Humphrey

23:08 22 Oct 19

Quick repair. Great price. Highly recommend.

Sam Griffin

16:26 15 Oct 19

I have used Sour Apple for years for all things repair related. Zach and Wilbur have been quick, knowledgable and kind. I encourage everyone I know to use Sour Apple Repair.

Chris Shepperd

15:26 15 Oct 19

Go see Zachary and his crew at Sour Apple! Wilbur, Taylor, and Eric are all super professional, and you won't be disappointed with the repair services they provide. If you need your smartphone or tablet fixed, this is the place to go. They carry a ton of cool cases and accessories too. Highly recommend.

Guit Fiddler

21:12 03 Sep 19

My phone hasn’t been charging using the traditional charger. I’ve been having to use wireless chargers that take forever to charge my phone. They were able to clean out my lightning port and now I can charge it normally

Elianna Cubero

19:12 10 Aug 19

This will be my go to place forever!! Both my daughter and I broke our screens on our iPhones and Chris was absolutely incredible!! I dreaded having to get these phones taken care of, but he made it effortless!! He was extremely knowledgeable, very courteous, and extremely fast!! I would most definitely recommend this place to family and friends!! A big thank you Chris and Sour Apple!!

Shari Griffin

04:32 03 Jul 19

This place has Wilbur De Leon, who is basically the Sultan of the Cell Phone, the Czar of Cell-u-LAR, Dr. Fix-yo-screen, the go getter and tone setter that makes your iPhone better -- and a genuinely good honorable guy! So he's there constantly providing limitless customer service and it always seems like there's nothing he can't do. Fast, quick and in a hurry. But he also makes me feel like if there ever was... he'd probably probably enroll in an online course, take 2 semesters over night, then call me with the solution last week before I knew my phone was going to break. So yeah. He's that good.

Bubba Bush

23:04 18 Jun 19

Love this place!!! Sour apple did a great job repairing a cracked screen of mine without overcharging. Wilber is my go to man. I work for Verizon and I always send my customers his way with screen repairs and have yet to have a single complaint!

Angel Perez

19:05 12 Jun 19

Thank you Wilber for your professional and impeccable service! Sour Apple is an amazing business. I love to take my devices to them. Their turn around time is fast! They got my computer back to me within 24 hours with a new hard drive installed and ready to go! I'm a FAN! Go and tell them I sent you!

Teri Fitzjerrell

18:35 12 Jun 19

Super helpful, great staff. I go here any time my phone has a problem 👌

Aria Bowling

22:42 04 Jun 19

I took my iphone 7 plus to get fixed at another location. I was told I couldn't get it fixed. Came here and I'm satisfied. They did an amazing job. Highly recommend!

Elsa deluna

21:41 31 May 19

Wilbur at Sour Apple was super nice to my family--helped guide my wife through a repair when she didn't know what she needed. Great guys and super helpful

Boone Barrow

22:05 18 May 19

My son broke his headphones, and the metal part was stuck in his iPad. I tried to remove it, but there was no use. I couldn’t remove the metal piece, which meant his iPad couldn’t make sound. We were devastated and didn’t know what to do. This iPad was only 4 months old.We immediately found Sour Apple Repair online, and they fixed it right away. Such great service! Also, they have a wide variety of Apple accessories priced well, so we definitely know who to call when we need something. Thank you so much!!!!

Dawn Husted

23:20 24 Apr 19

Sour Apple is by far the best in the BCS area. Customer service is awesome. They always go the extra mile to make sure my family & I are taking care of. Great owner & great staff! I highly recommend SA for any cellphone needs you may have! Thanks SA!!!

JP Alaniz

18:33 07 Apr 19

I'm sorry it's so long but if you're doubting taking your laptop here, its worth the read!My Macbook Pro was having some issues where the keys weren't responding when I pressed them including the POWER BUTTON. This became a huge problem when my laptop shut off and I wasn't able to turn it back on... My first instinct was to take it to the Apple store to see if they could fix it... They wanted to charge me +$400 to completely replace my logic board (the "brain" of the computer) because they claimed my laptop had water damage (My laptop has never been openly exposed to any liquid) and it was the only possible fix apart from dropping $1200 for a new macbook. The day before I was about to take it back to the Apple store and pay them $400 I decided to call Best Buy for a second opinion. They recommended I try Sour Apple Repair, and I'm so glad they did! When I called to make an appointment Taylor was extremely welcoming and understanding and offered a 15% discount on a diagnostic check if I checked in online (Do it, people!). I dropped off my laptop that same day and got an update call a few hours later to keep me informed on any new information they gathered examining my laptop. Although they were really backed up, Wilbur (the tech expert) went out of his way to make sure I got my laptop back as soon as possible because he understood I'm a college student and depend on my laptop to complete. schoolwork. It turned out that the reason my laptop was acting up was due to static build-up under the keyboard due to dust as well as a little piece of metal stuck between the keyboard "connectors". Once that was removed my laptop was back to working and good as new! I ended up paying less than a third of what I was going to pay at the Apple store with the added benefit of an attentive and extremely caring staff. Not to mention that Apple wanted to completely remove and replace a (very expensive) part that simply needed a bit of cleaning! I highly recommend this place to anyone with laptop issues! If I ever have any other technology problems this is the first place I will go(:

Oriana Garcia

18:04 25 Mar 19

I have to give the young man up front and the customer experience 10 stars If I could .Ive been in there with minor phone issues over the past couple of week and both times he has had the patience to help me .His great people skills make the upfront experience 20 times better .I went in there before with another guy who seemed to be rushing me and put my phone in the hour back just to tell me I need to delete storage waste of 24 dollars but he help me through my issue right there an really fast .If I remember his name but 10 stars for customer experience ,you should go here

Margret Vanhusen

12:27 15 Jan 19

I've gone to Sour Apple for a number of different reasons and I'm always extremely satisfied with my experience from beginning to end. The customer service was phenomenal, the timely manner of getting me in and out the door, the products, and the extra courtesy services always offered to me. I will always use and suggest my loved ones to utilize this incredible, local business ran by some of the most genuine people you could find. Quit wasting your time at the Apple Store and just do yourself a favor and visit Sour Apple Repair!

casey boone

18:49 08 Jan 19

I went here after I was told my phone was basically done made the drive from Houston to college station after being referred by several friends.Not only did my phone get repaired within an hour but everything I didn’t back up to my iCloud was somehow brought back on my phone.... I received updates throughout the process & it was fixed within less than 1 hour. Very very professional people. I will forever come here with any phone issue and recommend any and everyone to sour apple repair. They will do the right thing and stand by their work. Very trustworthy and honest people and that alone is hard to find these days especially when it comes to business.

Tay M

05:31 01 Jan 19

i have shattered my iPhone more times than i can count. After 2 times getting it fixed “professionally” i just decided to learn to live with the cracks in the screen. When i learned Sour Apple Repair, not only has UNBEATABLE prices, they CAME TO MY JOB! to fix it! I showed my co workers the finished product and Sour Apple Repair actually came back later that day to do another co workers phone! Great service, great customer care, AWESOME prices!

Rebecca Mann

13:25 24 Nov 18

I’ve been knowing Zach since we was 7 years old. Zach has always been a great person. Very honest and hard working. Even in our college days Zach wides relsly hard to make ends meet. To get where he is now, Zach started from literally the bottom. While in Florida two weeks ago, he came to my house and fixed my niece phone. She didn’t have cash in her so Zach said don’t worry, I know your uncle and and I trust you. I want to help you. Just pay me whenever you can. Small things like that from a owner shows you it’s about the customer and not his pockets. Thanks Zach for all you do. God bless! Best iPhone repair business worldwide.Marlin Vilius

Marlin Vilius

10:51 24 Nov 18

Zach is honest and trustworthy. He goes above and beyond to help all his clients. Best prices around !

Jessica Comes

05:58 24 Nov 18

This place is great! I’ve been here a few times and the people are always knowledgeable, fast, and affordable! I even priced them against AppleCare one time and they came out cheaper. This company is the best way to get your Phone repairs.

Dustin Ussery

05:03 24 Nov 18

I spoke with Zach about a screen repair for my Samsung Note 8. He was able to cut me a deal that helped out a lot! Instead of paying the full $400 for my screen replacement, he only charged me for the part and did the labor for free as long as they could keep my previous screen for data transfers on future phones. I had no problem with this! I truly appreciated him working with me. He was sincere and honest. I didn't feel like I was being pushed into anything. Everyone at the store was super welcoming and friendly. I wish more places had customer service as awesome as theirs!

Amandamay Naquin-Eason

19:37 05 Nov 18

I had to have a screen replacement so I took my iPhone here. A couple days went by and the screen was acting up again so I called and they had me bring it back in. Turned out it was just a faulty screen, they replaced it with a new one and my phone works GREAT. Their honest, generous and very kind. I highly recommend these people. 5 stars no doubt.

Krystal Mcgee

19:54 20 Oct 18

Great customer service. I had very complicated problems with my iPhone 8, and they were able to work through all of them to get everything fully resolved. Very impressive.

Mitchell Hair

16:33 12 Oct 18

Important family photos were saved when no one else could retrieve them. I am so grateful for the persistence and time. My family memories are saved because they did not give up. Highly recommend!

Tony L

16:02 10 Oct 18

Best in the city! I don't usually write reviews but I just had to. I had problems with my computer and everywhere else I'd gone was of really no help but got it fixed here in less than 10 minutes. Definitely recommend.

Ope Okupe

04:04 27 Sep 18

I would say hands down they are the best in the city. I cracked my screen on iPhone 7 Plus. Called them asked how much it would be. There prices are pretty reasonable and decent. Went in there today, the guy told me it would be about 1 hour and half. Came back to pick up my phone. My phone looked like it was brand new after fixing my screen. Never looked like my screen was cracked. Plus I like how when the fix your screen the put a screen protector on it for free. So that’s the good thing about it. I’ll definitely come back to them again.

Roneesha Dudley

03:26 15 Sep 18

Really cool place. Walked in with what I thought was a really quick fix. Wilburt helped me out, was professional and really cool event gave me some tips to help prevent the problem from happening again. I recommend this place for any problem with apple devices.

Devin Juarez-Bass

00:11 13 Aug 18

This place is the best in town! They are honest and have the best customer service ever! I came in with a damaged Apple Watch they inspected it for FREE! and then gave me a free screen protector. If I have any more damages I will be back!

Cody Kibbee

23:00 04 Jul 18

Stayed 4 hours late just to help me out with my iCloud. Very dedicated team that is determined to help their customers! Highly recommend!

James Dixon

02:22 26 Jun 18

If I could give more stars , I would. I cannot express how thankful I am for Sour Apple Repair and Zach’s overwhelming hospitality. My phone has had battery issues for the past few months but finally wouldn’t charge at all today . At 5:50pm on the Saturday of Memorial Day weekend, Zach not only assessed my issue over the phone but kept his shop open for me to come by! Had he not gone out of his way, I would have been phoneless until Tuesday after the Holiday. You would be hard pressed to find a shop (of any sort) with this level of professionalism at such an amazing price . Thank you !

Dillon Collazo

01:12 27 May 18

Came in for iPhone repair and computer update and have had outstanding service. Wilber has helped me both times and is extremely knowledgeable at what he does! Great customer service and even greater quality work.

celeste perez

03:41 22 May 18

This place is a life saver. Not only do they have an extremely friendly staff and fair prices Sour Apple is the place to go for all phone repair needs, because they truly want to help! No matter the issue big or small they are willing to do whatever it takes to have you leave happy and with all your needs met.

Catrina Lloyd

00:18 10 May 18

Broke my Iphone 7 in the morning but absolutely needed it that afternoon. At around 11 am on a weekday, they repaired it in 36 minutes and I was out the door. The owner - or at least I think he was the owner - was very helpful and knowledgeable. I really like that they add a tempered glass screen protector included in the price. They also have the best price in town and don't charge you extra if there's LCD damage on top of the glass being damaged.

Connor Thompson

14:05 09 May 18

Sour Apple is hands down the most impressive iPhone & computer repair company in the business. They price match any local competitor and offer free tempered glass with every repair, which is just one of the many ways they demonstrate their commitment to being the best in the industry. Don't waste your time going anywhere else - Sour Apple Repair is THE place for iPhone repair in the Brazos Valley.

Film x Jebediah

01:56 20 Mar 18

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iPhone & iPad Repair Bryan College Station

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1-844-SOUR-FIX

iPhone, iPad, Cell Phone, and Computer Repair in Bryan – College Station

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iPhone, iPad, Cell Phone, and Computer Repair in Bryan – College Station

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